Privacy Policy

You do not need to provide personal information to browse this website. However, you will need to provide certain details when using the following functions:

• Quote request function (we require the requested details to process your inquiry)
• General inquiry form (we require contact details to respond to your inquiry)

FuchsParts uses your information exclusively to:

• Process your quote requests and inquiries for forklift spare parts
• Issue pro forma invoices
• Communicate order and delivery information
• Improve our service and for internal administration

FuchsParts will not pass your personal information to any third party without your prior consent, except as described below.

Your data is stored in the following systems:

• Supabase (PostgreSQL database, EU-hosted) — quote and inquiry records
• Resend — email delivery service, used to send confirmations
• Email correspondence (internal)

After placing an order or submitting a quote request, your data may be shared with:

• Government authorities (tax administration, import/export documents)
• Logistics and transport companies (for delivery documentation)
• Our bank (for payment processing and due diligence)
• Resend (email delivery only)
• Vercel (anonymous, aggregated page view analytics only — no personal data)

This website uses Vercel Analytics, which collects anonymous and aggregated page view data only. No cookies are used. No personal data is collected or stored by the analytics system.

• You have the right to request details of any personal data FuchsParts holds about you.
• You have the right to request correction or deletion of your data.
• It is your responsibility to ensure that the details you provide are accurate and up to date.
• To exercise any of these rights, contact: sales@fuchsparts.com

Swiss residents are protected under the revised Federal Act on Data Protection (nDSG). EU residents are additionally protected under GDPR.

We retain personal data for a maximum of 5 years for accounting and legal compliance purposes, after which it is deleted.

FuchsParts reserves the right to update this privacy policy at any time. The current version is always available at fuchsparts.com/privacy.

FuchsParts
Winterthur, Switzerland
Email: sales@fuchsparts.com